State Farm® Insurance Agent Steve Dowdy

"Things started out great, however, any time we have needed his assistance outside of the norm, he has been unavailable. Phone calls and emails have been left unanswered. Unfortunately, we need an insurance agent who communicates."

"My family has been with State Farm for as long as I can remember. Steve Dowdy has been my agent since I moved to Richmond in 1996, and he and his staff have always been top notch. They know me by name and have always provided the best personal customer service."

"Cannot recommend State Farm. Lowballed auto repairs. We made up the deficit out of pocket. Denied claim for roof replacement after hailstorm when all surrounding homes had roofs replaced by their insurance companies. Did not renew with them. They are notorious for this."

"Over the last 20+ years, Steve has always very quickly explained, anticipated & corrected any problem that I may have had."

"INTERNAL ISSUES PROBLEM WITH LOCAL AGENCY"

"Steve is amazing!"

"Steve has been my insurance person for years. He is easy to talk with, and he is friendly and he knows his insurance."

"Steve is very helpful for a smooth transition from one vehicle to another for insurance and have me the best price. Thanks"

"Steve and Leslie at the Steve Dowdy Office have been trusted partner to our family for more than a decade. And while no one wants to be in car accident, we were, and they showed us what a State Farm policy means, and took care great care of us. From the tow, to the rental car payments, to the settling of the claim on our car (RIP!). Timely, professional, and empathetic!"

"Steve is incredibly kind, efficient, and HONEST! Offers the best prices and has steered me away from piling on too many charges. I’m always able to get him on the phone and he’s very communicative. Thanks again for all your help!"

"We have used Steve Dowdy as our agent for almost 30 years. His office is always courteous and competent. They have handle our insurance needs in an easy manner. You can not go wrong with this agency!"

"Friendly & efficient as always"

"Steve was very helpful in deciding a few add ons for our house insurance"

"Leslie Terry (assuming his receptionist or assistant) left a rude message and was awful to work with, condescending and probably racist. Made fun on my last name on the voicemail and purposely mispronounced it. After I mentioned I found her rude she hung up on me. Glad I cancelled when I did."

"Steve is a great and thoughtful agent whom I've worked with for over 30 years!"

"I've enjoyed working with Steve Dowdy for over 20 years as my insurance agent. He's honest and does not push products. He touches base annually to make sure coverages are up to date based on life changes, etc. When I had an accident years ago, I had the coverage I needed and the service was outstanding."

"Mr. Dowdy is exceptional!!! Aside from being incredibly knowledgeable, courteous and transparent, he is accessible. We've purchased Car, Home, and Umbrella insurance through him. In the rare cases where we've needed to make quick changes to our policies or utilize Statefarm services, he is incredibly responsive and helpful. I would strongly recommend him to any friend or family member."

"Steve has been on top of our need of insurance whether it is for moving, changing cars or fender benders. Very reliable and available to speak with when needed. Highly recommended."

"I've been with State Farm and Steve Dowdy for many years. He is reliable, knowledgeable and helpful. Steve's been able to answer all of my questions and provide me with guidance. I've found his office personnel to be friendly and helpful as well."

"Steve is always quick to respond when I need help with any insurance issues!"

"I've been working with Steve Dowdy for all my renters, homeowners, and vehicle policies since I moved to Richmond in 2000. I think Steve Dowdy is the best insurance agent I've ever worked with, and I never hesitate to refer others to Steve."